If you want to empower, engage, or motivate others, don’t just focus on increasing your positive behaviors. Pay attention to what you need to stop doing as well. Why? Because people remember the bad more than the good. To quote from a previous HBR article, How to Play to Your Strengths, “Multiple studies have shown that people pay keen attention to negative information. For example, when asked to recall important emotional events; people remember four negative memories to every positive one.” So, which behaviors do leaders most need to avoid?     READ ARTICLE

Your palms are sweaty. You stumble over your words. You don’t seem to be getting a clear message across. You look around the table — everyone is more senior than you — both in age and title. You wonder if you’ll ever be taken seriously. Sound familiar? If so, you are among many who experience what we call the “grey hair complex.” The grey hair complex is a self-induced state of intimidation in the presence of more senior executives. It often begins with the false conviction that you would have more credibility if only you had the physical attributes that convey a higher level of seniority. To overcome these feelings of insecurity, you need to condition yourself in three areas: mental, technical, and physical. Here’s how.     READ ARTICLE

You’re at the weekly team meeting. Everyone around the table vigorously nods their heads and agrees to a series of action steps. Meeting ends. Three days later, you find out that one of your peers must have blacked out during the head nodding — because he went off and did his own thing. And it’s not the first time he’s done this… it happens over and over again. Welcome to the passive-aggressive peer club. What is the meaning of the paradoxical term passive aggression, all too often loosely used to describe fellow co-workers (and relatives, too, but that’s a whole other blog post not befitting of HBR)?     READ ARTICLE